Postage & Shipping
Postage and Shipping Information
Shipping Info & Times - Australia
Tracking is automatically included for domestic parcels.
LOCAL PICK UP MAY BE AVAILABLE Please contact me to arrange this.
|Small Parcel .001 g - 499 g||$10|
|Medium Parcel 500 g - 1 kg||$12|
|Large Parcel Large to 3 kg||$16|
FREE POSTAGE ON ORDERS OVER $120
Express post is not available for the free option
|Express Small up to 1 kilo||$13|
|Express Medium 1 kilo - 2 kilo||$16|
|Express Large over 2 kilo||$20|
Usual delivery times within Australia are around 6-14 working days to arrive. But on occasion some take a little longer to make it to you.
If your postage is calculated at a rate that seems unusually high, please contact me an I will try to sort it for you this end.
Unfortunately we sometimes have a glitch in the system. If you feel your parcel is taking an unusual amount of time to arrive please contact me to see what we can do. Tracked items can be checked on the Australia Post website
Canada and USA shipping has resumed
SOME INTERNATIONAL SHIPPING HAS BEEN SUSPENDED TEMPORARILY DUE TO THE COVID-19 VIRUS RESTRICTIONS
INTERNATIONAL SHIPPING TIMES
I usually ship all orders in around 3-5 business days.
Please keep in mind that all my items ship from Australia.
INTERNATIONAL POSTAGE AND TRACKING
PRICES QUOTED ON THIS WEBSITE FOR POSTAGE ARE ALL IN AUD$
USA / Canada / New Zealand / UK
Small parcel up to 500 grams = $25AUD - Standard With Tracking
Medium Parcel up to 1 kg = $39AUD - Standard With Tracking
Large Parcel up to 2.5 kg = $67AUD - Standard with Tracking
I use Australia Post for all shipping and aim to pack and post your order in about 3-5 business days.
International delivery times will vary a lot and due to Covid restrictions will take several weeks longer than you might usually expect at the moment.
Please be aware that sometimes parcels are delayed in customs, during colder months or peak times which can add to delivery time delays.
If you feel that your order is taking an unusually long time to arrive, please contact me via my contact page. Please also check with your local Post Office to ensure they are not holding your parcel before making contact as this will greatly help in the query process.
SHIP TO ADDRESS / DELIVERY ADDRESS
Please be aware that I ship to the address on the order I receive from Shopify.
Please make sure this is correct and up to date.
I take NO responsibility for items which are shipped to old or incorrect addresses which are not up to date or are wrong.
Refunds or replacements will not be applied when an incorrect mailing address has been provided. We do not cross check your address with payment providers.
Now the boring stuff..
Australia Post has a few rules for us all to work within.
If a Domestic parcel has Not been scanned as delivered then I can log an enquiry and let you know the case number.
When a Domestic parcel has been scanned as delivered but you have not received it then You will log an enquiry and let me know the we can both look into it from both ends.
Unfortunately sometimes things happen which we cant control and misplaces occur. If this happens please contact me to see what we can do together.